This position can be located on our St. Petersburg, Fountain Valley, Sandy Springs, or Minneapolis office location.
Ceridian is currently seeking a Payroll Specialist III to join our Dayforce Managed Team. We service our clients by supporting the complete employee life cycle including payroll, workforce management, benefits, and contact center; allowing the client to focus on their core business.
Our ideal candidate will have a minimum of two years’ experience in payroll in a high-volume environment. This candidate will need to have strong working knowledge of benefits, workforce management and tax. We are also looking for someone that feels at ease with client interaction and use critical thinking skills to resolve complex problems.
Our Must haves:
2000+ employee payroll processing experience
Multi-client payroll processing experience
End-to-end payroll processing experience
Multi State payroll processing experience
Industry related certifications or will obtain within two years of employment
Experience with Dayforce HCM or similar cloud payroll technology
Strong working knowledge of quality control and auditing standards
A desire to continually learn
Ability to communicate and collaborate with clients and internal team members
2 years of payroll processing experience in a high-volume payroll operation.
Requires a clear understanding of payroll, benefits and taxation and an understanding of applicable legislative requirements
Experience in the payroll outsourcing or consulting industry preferred
Ability to resolve client’s issues and provide superior customer service to internal and external partners
Must have excellent verbal and written communication skills with the ability to communicate clearly, technically and effectively with customers and internal partners
Experience working in a case management system is preferred.
Good analytical, organizational, and problem-solving skills
Proficiency in Microsoft Word, intermediate Excel, and PowerPoint
Ceridian product knowledge desired
Associates Degree desired
Bilingual is an asset
Responsible for ensuring all aspects of the payroll cycle, including tax, benefits, garnishments, etc. are processed, reconciled, audited and transmitted accurately and timely
Ensure accurate and timely processing of payroll impacting changes, tax forms, payments and payroll processing for assigned clients
Responsible for quality control and auditing to ensure accuracy and low error or defect percentage
Work with cross-functional internal partners to resolve client payroll matters and employee inquiries
Provide Payroll support services to clients according to Ceridian contract, legislative requirements and business needs
Establish and maintain a deep understanding of customer’s requirements and their changing needs to ensure services delivered are as per contractual obligations and in accordance with customer SLAs.
Create, update and review standard operating procedures and performs quarterly document reviews
Have an “I own it” attitude about deliverables and projects from start to finish
Manage client and consumer related tasks within the case management system ensuring all documentation is complete, accurate, and timely
Proactively manage quarter, and year-end payroll auditing and processing
Think and act ahead, spot opportunities and act accordingly and proactively contribute to process improvements